Panda Cloud broke my U3 autorun

Discussion in 'other anti-virus software' started by Biscuit, Apr 20, 2011.

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  1. Biscuit

    Biscuit Registered Member

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    Hi

    I am running Panda Cloud on two Windows 7 computers as a test for my userbase. Despite my not activating the USB & Computer "vaccination" (aka messing up the autoruns), it has broken the autorun on my U3 drive. I am not a happy Biscuit.

    I've adjusted the Windows Autoplay, it's still not working.

    Does anyone have any ideas please? Apart from never touching another Panda product?
     
  2. Biscuit

    Biscuit Registered Member

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    Update:

    I have uninstalled Panda from both computers, rebooted & autorun still does not work. The U3 drive however does still work as autorun operates correctly on a computer that was not infected by Panda.
     
  3. Cloud

    Cloud Registered Member

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    You sure the "Automically vaccinate USB drives" option was disabled?

    You could try system restore...
     
  4. Biscuit

    Biscuit Registered Member

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    Absolutely.

    I treat system restore as a last resort, I am hoping that Panda will help to fix my computers.
     
  5. doktornotor

    doktornotor Registered Member

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    You have (hidden) autorun.inf on your U3 drive created by Panda? Well, not that even system restore would "fix" it. Apart from low-level filesystem messing, the only way to undo it is a reformat of the USB drive.
     
  6. Biscuit

    Biscuit Registered Member

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    Thanks for your reply, I think you may have mis-read my post.

    panda broke the autorun on my desktop computer, not on the USB drive. The USB drive still works on my computers that are not infected with Panda.
     
  7. cruelsister

    cruelsister Registered Member

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  8. Biscuit

    Biscuit Registered Member

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    Fixed!

    I found that Panda make a free stand alone program that breaks USB drives & game CDs. They must use the same code on the Cloud software, but the cloud software seems very unstable to me. Note also the desperate time that the GUI takes to load from the system tray & the non-standard Windows dialog box.

    Within the Cloud software, I tried the vaccinate & de-vaccinate my drive to get it working again, but with no luck.

    I downloaded the free Panda Autorun Vaccine software from their site:
    http://research.pandasecurity.com/Panda-USB-and-AutoRun-Vaccine/
    On installation, it will indicate that the computer is "vaccinated" aka as "Broken by Panda". Clicking the button alongside will take off their rubbish & restore your games & USB drives to working order.

    "Broken by Panda" (c) 2011 Biscuit :mad:
     
  9. Biscuit

    Biscuit Registered Member

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  10. doktornotor

    doktornotor Registered Member

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    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "NoDriveTypeAutoRun"=dword:00000000
    "NoAutorun"=dword:00000000
    "DontSetAutoplayCheckbox"=dword:00000000
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "NoDriveTypeAutoRun"=dword:00000000
    "NoAutorun"=dword:00000000
    "DontSetAutoplayCheckbox"=dword:00000000
    
    Save as REG, double-click, import, reboot.
     
  11. Biscuit

    Biscuit Registered Member

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    BTW

    Un-installing (& rebooting) Panda Cloud leaves files & directories at \program files, \program data & \user\appdata. These need to be cleaned manually to get rid of the rubbish software for good.
     
  12. Biscuit

    Biscuit Registered Member

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    Thanks doktornotor, but all sorted now.
     
  13. cruelsister

    cruelsister Registered Member

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    Really sounds like a must try program.:rolleyes:

    Glad you solved it!
     
  14. Biscuit

    Biscuit Registered Member

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    Thanks cruelsister

    You gave me a laugh. I needed it after 3 hours of Panda-hell!

    I fixed my other computer too, popped Prevx back on it.

    To think I requested a partner info pack from Panda last night. Lets hope they call... I'd like to give them some of my thoughts & advice. grrrr
     
  15. doktornotor

    doktornotor Registered Member

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    Hmmm, would help to say how...
     
  16. Biscuit

    Biscuit Registered Member

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    See post #8.
     
  17. Cloud

    Cloud Registered Member

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    You can post your feedback on the PCAV Community Forums.

    Here: http://www.cloudantivirus.com/forum
     
  18. guest

    guest Guest

    This could also be a problem,
    I uninstalled Panda Clod because of this

    you need to delete the registry key "@SYS:DoesNotExist"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\IniFileMapping\Autorun.inf
    @="@SYS:DoesNotExist"

    open regedit from run and browse to location then delete it, be sure to delete only "@SYS:DoesNotExist"

    BACK UP REGISTRY FIRST !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
  19. qakbot

    qakbot Registered Member

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    Is Panda creating that key. If so, thats lame.
     
  20. pegr

    pegr Registered Member

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    I reported the same issue here: https://www.wilderssecurity.com/showpost.php?p=1823886&postcount=49

    Let's hope they fix it in the next release.
     
  21. zip

    zip Registered Member

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    Ever since I tried Panda Cloud AV MagicJack wont autorun.

    Will the solutions mentioned here fix MagicJack?

    I posted on Panda Cloud forum after it happened, but got no real help.

    I'm glad autorun the issue has been acknoledged.
     
  22. doktornotor

    doktornotor Registered Member

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    Install Panda USB Vaccine, unvaccinate your computer and uninstall. AFAICT from the above. (Or the manual registry fix.)
     
  23. guest

    guest Guest

    unless panda has fixed this in version 1.4 or a newer
    using panda will not fix it, you must do
    the registry fix.
     
    Last edited by a moderator: Apr 24, 2011
  24. doktornotor

    doktornotor Registered Member

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    Panda USB Vaccine != Panda Cloud.
     
  25. carat

    carat Guest

    If Panda Cloud == faulty remove = true; ;)
     
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