OVH hosting provider goes down during planned maintenance

guest · Oct 13, 2021

OVH hosting provider goes down during planned maintenance
October 13, 2021
https://www.bleepingcomputer.com/ne...rovider-goes-down-during-planned-maintenance/

OVH, the largest hosting provider in Europe and the third-largest in the world, went down earlier today following what looks like routing configuration issues during planned maintenance.

OVH has 32 data centers with over 300,000 servers on four continents and a total of 20 Tbit/s global network capacity.
It provides web hosting, cloud computing services, and dedicated servers to 1,300,000 enterprise customers worldwide.
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Outage caused by bad router configuration
"We will do a maintenance on our routers on VIN DC to improve our routing," the company said on its status page before its servers went down.
However, due to unknown issues encountered during the planned maintenance, the hosting provider's servers became unreachable, also taking down customers' sites with them.

"Following a human error during the reconfiguration of the network on our DC to VH (US-EST), we have a problem on the whole backbone. We are going to isolate the DC VH then fix the conf," OVH founder Octave Klaba explained.
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According to reports [1, 2], the ongoing outage only affects IPv4 infrastructure, with IPv6 infra still up and reachable over the Internet.

Suite à une erreur humaine durant la reconfiguration du network sur notre DC à VH (US-EST), nous avons un souci sur la toute la backbone. Nous allons isoler le DC VH puis fixer la conf. https://t.co/kDakq7FGBO
— Octave Klaba (@olesovhcom) October 13, 2021
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The hosting provider's status page also went down with the company's servers during the maintenance process, with the page now displaying "The connection has timed out. An error occurred during a connection to status.ovh.com," errors.
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