Outlook still crashing in Beta 1a

Discussion in 'ESET Smart Security v3 Beta Forum' started by Robert Johnson, May 14, 2007.

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  1. Robert Johnson

    Robert Johnson Registered Member

    Joined:
    Apr 2, 2007
    Posts:
    9
    Just downloaded Beta 1a. Outlook 2007 crashes still...

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: OUTLOOK.EXE
    Application Version: 12.0.4518.1014
    Application Timestamp: 4542840f
    Fault Module Name: kernel32.dll
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bd80
    Exception Code: e06d7363
    Exception Offset: 0001b09e
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 2057
     
  2. GNaschenweng

    GNaschenweng Registered Member

    Joined:
    May 7, 2007
    Posts:
    10
    See other posts - Outlook seems to only crash if the message window is maximised. It does not crash anymore if you close Outlook. Workaround is to have messages resized (i.e. not maximised). In my case Outlook remembers the message-size and as such I just need to be carefull enough not to double-click on the message's titlebar - :D
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Please delete the current Dr Watson log found in "C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\drwtsn32.log", reproduce the issue and send the most current log to support[at]eset.com along with a link to this thread.
     
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