Outlook 2k attatchments bring illegal operation

Discussion in 'NOD32 version 2 Forum' started by sasiki, Apr 27, 2007.

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  1. sasiki

    sasiki Registered Member

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    With NOD32 and Outlook 2000, right clicking on an e-mail, click View Attatchment, and then clicking the attatchment, brings up an illegal operation in module unknown. This happens even with NOD disabled. When I uninstall NOD, the problem goes away.

    Most of my users are still on Office 2000, so I'd like to fix the problem instead of hearing them complain about opening attatchments.

    Anyone know of anything I can try? I can send a screenshot if necessary.
     
    Last edited: Apr 27, 2007
  2. Marcos

    Marcos Eset Staff Account

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    Hi Sasiki,
    first, try disabling AMON, EMON and IMON, one at a time. With IMON, it's necessary to click the Quit button and restart the computer. Let us know if disabling one of the modules helps.
     
  3. sasiki

    sasiki Registered Member

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    It still errors. I have tried this on 2 computers with Outlook 2000 and it does the same thing on both PC's. The only way to get attatchments open by right clicking on the message, going to View attatchments, then clicking it, is to actually uninstall NOD. With NOD uninstalled, it works fine.

    When I exit NOD32 totally, the "nod32 kernel service" is still running. There is no way to stop it, so I just disabled it, restarted the computer, and the error is still there.

    I just uninstalled NOD, and the error is gone.

    Any ideas?
     
  4. YeOldeStonecat

    YeOldeStonecat Registered Member

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    Do you have all your Office updates for Office 2000?

    Any leftover COM+ add-ins in Outlook from prior AV products?
     
  5. sasiki

    sasiki Registered Member

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    Thanks. You have restored my faith in NOD32. It did not even occur to me to do the Office 2k service pack. I just installed the Office SP3 on my 'guinea pig' and now I am able to open attatchments every which way possible.

    Thanks again!
     
  6. YeOldeStonecat

    YeOldeStonecat Registered Member

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    office.microsoft.com just as important for business networks as windowsupdate.microsoft.com ;)
     
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