Outlook 2010 Problems

Discussion in 'ESET Smart Security' started by fatprop, Jul 7, 2011.

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  1. fatprop

    fatprop Registered Member

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    Posts:
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    I have recently installed ESS (4.2.71.2 currently), and have encountered problems with Outlook ever since. I note there have been a few threads on this subject in the past, however nothing recent. Any help would be appreciated.

    If ESS is running, and I start Outlook, I will get an error message saying Outlook has stopped working. If I disable real time file system protection, Outlook will start fine, and then I can enable protection again and everything works.

    This isn't a workable situation, and if there is no fix available I will have to search for alternatives. I've used Nod32 for some years and been very happy with Eset software, pity the next level of software is not as reliable as Nod32.

    System details:
    Windows 7 Professional x64 SP1
    Outlook 2010 (32 bit)
    All current updates in place for both Win7 and Outlook.


    Outlook Error Details:
    Problem signature:
    Problem Event Name: CLR20r3
    Problem Signature 01: outlook.exe
    Problem Signature 02: 14.0.4760.1000
    Problem Signature 03: 4ba8fefd
    Problem Signature 04: mscorlib
    Problem Signature 05: 2.0.0.0
    Problem Signature 06: 4d8cdd0e
    Problem Signature 07: 312d
    Problem Signature 08: 1c
    Problem Signature 09: System.InvalidOperationException
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3081
     
  2. Marcos

    Marcos Eset Staff Account

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    Posts:
    14,374
    V 4.2 doesn't integrate with MS Outlook 2010 so it's weird that it would be responsible for the crash.
    Just in case, with MS Outlook closed disable integration with MS Outlook in the ESS setup.
     
  3. xxJackxx

    xxJackxx Registered Member

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    Posts:
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    USA
    It doesn't? I was sure it did.

    There is always the version 5 beta. It might be worth a try.
     
  4. JimboW

    JimboW Registered Member

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    Oct 22, 2010
    Posts:
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    I thought it scanned incoming but not outgoing. If that's correct I wonder if this is fixed in v5.
     
  5. Paul_Villagra

    Paul_Villagra Registered Member

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    Jun 24, 2008
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    6
    ENA and ESS v4.2 do integrate with OUTLOOK 2010.
     
  6. fatprop

    fatprop Registered Member

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    Thanks for the feedback Marcos. Looks like it integrates, I have an ESS tab visible in Outlook.

    Anyhow, if I untick "Enable email client antivirus and antispyware protection"
    Outlook seems to be starting up fine. However, this means I am wide open to any incoming email virus, which kind of defeats the point of having AV software!

    This likely to have been addressed in V5?
     
  7. IvanFraser

    IvanFraser Registered Member

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    Feb 3, 2008
    Posts:
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    I have ESS 4.2... and Outlook 2010, and it's integrated just fine. has the eplgoutlook.dll in the com addins - has its own tab and is integrated into the context menu.

    I use the antispam functions. I get the signatures on the bottom of emails.

    As far as I can see it integrates and works with Outlook 2010 perfectly well. I'm confused as to why Marcos would say it doesn't integrate.

    As for the issues experienced by fatprop, I haven't seen any issues with my setup. I have all addins deactivated, though, except for ESS and X1 (a real time search prog).

    Ivan
     
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