Outlook 2003 & NOD32 2.5

Discussion in 'NOD32 version 2 Forum' started by Jersi, Jun 17, 2005.

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  1. Jersi

    Jersi Registered Member

    Joined:
    Jun 17, 2005
    Posts:
    10
    Error when attaching files to emails in Outlook:
    Outlook has encountered an error

    Error message from Microsoft (When sending report):

    http://oca.microsoft.com/en/response.aspx?SGD=dc14bc5c-aff9-4671-9cf6-003caebf692d&SID=1043
    Event Type: Error
    Event Source: Microsoft Office 11
    Event Category: None
    Event ID: 1000
    Date: 10/06/2005
    Time: 10:23:14
    User: N/A
    Computer: RAFPC003
    Description:
    Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937, faulting module imon.dll, version 0.0.0.0, stamp 41542dff, debug? 0, fault address 0x0000a93b.

    This problem only occurs sometimes when attaching files, JPEG appear to cause the problem more often.

    Outlook is connecting to Exchange server, this is not a POP3 related issue.

    Other times the error comes up without attaching files.

    Any ideas welcomed.
    We have contacted UK support, they don't have any answers either.

    Thanks in advance
     
  2. Rolfy

    Rolfy Registered Member

    Joined:
    Jun 17, 2005
    Posts:
    6
    Make sure you're using 2.50.25 and Office is fully service packed.
     
  3. sir_carew

    sir_carew Registered Member

    Joined:
    Sep 2, 2003
    Posts:
    884
    Location:
    Santiago, Chile
    Hi,
    Try to disable EMON and see if the problem dissapear.

     
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