Otter.ai aims to transform meetings with transcription

guest · Aug 25, 2021

Otter.ai aims to transform meetings with transcription
August 25, 2021
https://venturebeat.com/2021/08/25/otter-ai-aims-to-transform-meetings-with-transcription/

Everyone in online meetings is about to get their own assistant. Otter.ai announced today the launch of Otter Assistant for Microsoft Teams, Google Meet, and Cisco Webex for Otter Business Plan users. The tool will quietly join all meetings, transcribe all of the discussion, create a set of minutes, and share this with everyone — even if the user isn’t around.

Transcription and recording services have been available as additions to products for some time. Google generates closed captioning in real time. Transcription options for Teams and Jitsi are also available. Otter announced its product for Zoom in May, and it is now extending it to other platforms.
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The service also offers users the chance to snap screenshots and insert them as illustrations to the meeting notes. The users can also add their own text notes or highlight particular sections of important dialog.

Otter’s product is offered in several tiers, and the higher level tiers gain the ability to tune the natural language processing algorithm for better performance.
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Making sense of meetings
The service also offers a more elaborate search engine so users can drill down into the transcript looking into what particular people said at particular times. The transcriptions for all platforms (Meet, Zoom, Teams, Webex) are stored in a central location and can be automatically shared through services like Dropbox. Any search can access all of the documents.
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Otter Assistant for Google Meet
Otter Assistant for Cisco Webex
Otter Assistant for Microsoft Teams

guest · Nov 19, 2021

Otter.ai is limiting its free plan to 30-minute transcriptions starting December 1st
Down from the previous 40-minute limit
November 19, 2021
https://www.theverge.com/2021/11/19...ee-plan-limit-30-minute-transcription-service

Otter.ai is adding new limitations to the free Otter Basic plan on the subscription service, which will limit free users to 30-minute transcriptions starting December 1st, down from the current 40-minute limit.

The company says that the changes are “due to increased costs and to maintain high standards of service.” Otter.ai is still offering the same 600 minutes of transcription per month to free users, however.
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Otter.ai customers who need the capability for longer recordings can pay for Otter Pro, which costs $99.99 per year or $12.99 per month. That price gets you transcriptions up to four hours long, up to 6,000 minutes of transcription each month, and additional features including custom vocabulary lists and the ability to import prerecorded files.
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guest · Aug 19, 2022

Otter.ai slashes free monthly transcription minutes to 300, but opens recorder bot to all
August 19, 2022

There’s good news and bad news for users of the Otter.ai transcription service. The good news is that Otter Assistant — a bot that can be configured to record meetings automatically — will now be available to everyone, regardless of whether they’re a free or paid user.

The bad news, however, is that Otter.ai is scaling back on some features, like the number of monthly transcription minutes that’s available for basic and pro accounts.
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The assistant integrates with the user’s calendar, and automatically joins any scheduled meeting, records it, and shares the transcription with everyone in the meeting. So even if someone can’t attend a meeting, they can at least listen back to it and peruse the notes later.
The feature was originally only available to subscribers on the business plan, but starting September 27 it will be available to Free and Pro accounts too. However, those who pay for a Pro account will be able to ask the Otter Assistant to join two concurrent meetings.

What’s more, the company’s AI-generated meeting summary feature — which was introduced in March — will be available to both Basic and Pro account users too.
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