Osselector fatal error

Discussion in 'Acronis Disk Director Suite' started by zambosky, Dec 1, 2005.

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  1. zambosky

    zambosky Registered Member

    Joined:
    Feb 3, 2005
    Posts:
    8
    Hi.
    I'm running DD9 build 554.
    From time to time, with apparent no reasons, os fails to boot, and i have to reactive it from within xp of using the rescue disk.
    But today i received this apocalyptic message:

    Acronis loader fatal error: Boot drive (partition) not found.
    Press <Enter> to try to boot your os..

    Thanks to God my first drive, first partition, first xp os started and after reactivating os selector everything went fine.
    But now i want to resolve my problem.
    Please ask me what you need to help me.
    Best regards and thanks in advance.

    PS. related to help request [Acronis #420347]

    :oops:
     
    Last edited: Dec 2, 2005
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello zambosky,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread.

    We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
  3. zambosky

    zambosky Registered Member

    Joined:
    Feb 3, 2005
    Posts:
    8
    I already did what you request. Please read my message #420347.
    I prepared and sent my report.txt file.
    The problem appears randomly, or i can't see any action i made to manifest it.
    Best regards.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello zambosky,

    As I can see, our support engineer Ivan Belinsky is already working on your issue. Please send him the requested information and he will certainly provide you with the further instructions.

    Thank you.
    --
    Kirill Omelchenko
     
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