OSS Problem

Discussion in 'Acronis Disk Director Suite' started by RecoilSam, Apr 3, 2006.

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  1. RecoilSam

    RecoilSam Registered Member

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    Hi..There is most likely a simple solution for my current situation with OSS..My system is as follows. 1 XP primary partionn , then 1 reseir fs primary and a extended partion containing a linux swap part and then a fat32 dump partition...the extended part is then followed by a 50mb fat32 primary part used for OSS....I installed OSS after the XP was done and then created the linux parts using DDS...

    I then installed Suse 10.0 into the partitions created and made sure that i install grub on the reiserfs boot partition...

    I then reactivate OSS to add the new OS to the list...booting into suse now after a reboot works ok.....restart and boot into xp using oss....ok....restart and try and boot into suse using OSS....grub seems unable to find the partition and cannot boot....i then get out the recoevery cd...boot...reactivate...and after a restart, can boot into suse ok.... does anybody have any ideas ? .
     
  2. RecoilSam

    RecoilSam Registered Member

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    mmm... the legendary Acronis support at work.....well...
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    Hello RecoilSam,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Please accept our apologies for the delay with the response.

    Could you please clarify the following:
    - What recovery CD did you use?
    - What have you reactivated (Grub or Acronis OS Selector)?

    If the problem repeats after you boot into Windows then please create Acronis Report in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Please submit a request for technical support. Attach the collected report.txt file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
  4. RecoilSam

    RecoilSam Registered Member

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    Dec 25, 2005
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    I used the DDS REcovery CD to re-activate OSS ...
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
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    Hello RecoilSam,

    Most likely this issue relates to some of Windows operating system particularities. So if the issue remains and you want us to investigate it then please create Acronis Report and Windows System Information as it is described in Acronis Help Post and submit a request for technical support. Attach the collected report file and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
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