last night i installed the trial version of OSS. Upon reboot i get a trap 00000006 exception. here is the dump: tr=0028 cr0=00000011 cr2=00000000 cf3=00000000 gdt liimt=03FF base=00017000 idt limit=07FF base=00017400 cd:eip=0008:0000000003 ss:esp=0010:00060E58 errcode=0000 flages=00010002 NoCy NoZr IntDis Down TrapDis eax=00008500 ebx=00000000 ecx=00306CF3 edx=8D6677F7 ds=0010 es=0010 edi=00000005 esi=00060E90 eb[=00060E84 cr0=00000011 fs=0030 gs=0000 let me add that i already own Privacy Expert Suite and Partition Expert 2003. I downloaded the trial of disk director suite because I am trying to repair two dynamic disks from another machine. I rebooted my laptop and that is when I get the error message. How can I remove OSS? I have many boot cds (Bart PE, UBCD4WIN, Phrack, Operator, etc..)... BTW I have repaired the MBR by using UBCD4WIN, still the same issue with the bootup. I have always loved your software and raved about it, but this is unexcusable. The laptop has only one drive and only one NTFS partition (one FAT from IBM for recovery). This is as basic an install as you get. So why the crash? Please advise. I don't want to hear about using someone esle's tools to repair this either. Nor to I want to hear about doing an in place install of the OS. Your software caused this, I want your software to fix it.