Guys, I've got 9 Windows Server 2003 machines running Acronis True Image Enterprise Server 9.1 (Build 3854). I'm running the backups using the Acronis True Image Management Console. About 25% of the time, everything works great. The rest of the time, the backup operation hangs on 0% and never makes any progress. You can't cancel the job. Hitting the cancel button does nothing. I've searched through these forums and have seen users with the same exact issue with no resolution. I've run chkdsk on the servers and everything is fine. I submitted a ticket yesterday and never recieved a response. I'm really hoping someone can shed some light on this issue. I'm sure I could boot of the CD and get a good backup but thats not going to cut it. These are production servers that need to be online when the backups run.