"Operating System not found"

I am using TI8, build 786 on a Motorola MW-520 mobile data terminal running Win2000 professional, SP3.

I have been successful creating the Bootable Media on a SanDisk Cruzer Mini 128mb USB thumb drive.

The problem is whenever I try to boot from the SanDisk Cruzer Mini, I get the message "Operating System not found" and the computer stops right there.

I've tried creating the bootable media using both Full and Safe versions, and also in normal and safe windows mode.

Has anyone else heard of this problem ?

 

Hello angusct,

Thank you for using Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

We are really sorry for the inconveniences.

Does you computer support booting from USB device?

 

Yes it does. I have no trouble booting from my usb cd burner or usb floppy, and my SanDisk does appear in the BIOS under Hard Drives.

 

Nobody else has seen this problem ?

 

I, too, am using TI8, but with a second hard drive attached to a ThinkPad using a Sabrent USB enclosure. The ThinkPad is dual-boot, Linux and XP.

After cloning, I swapped the drives and tried to boot, got "Operating System not found".

Do I need to do some fdisk /mbr magic? (And if so, how do I do that from XP, or do I do it from Linux, or does it matter?)

Thanks,
...phsiii

 

Hello all,

We are really sorry for the inconviniences.

Please contact support@acronis.com with the description of the problem. We will do our best in order to help you as soon as possible.

Thank you.

--
Ilya Toytman

 

Thank you, Ilya; I did report it Friday, no response yet.

...phsiii

 

Hello phsiii,

Could you tell me your Acronis request number that is given in the autoreply message?

Thank you.

--
Ilya Toytman