Online Armor crash

Discussion in 'other anti-malware software' started by Pinga, Jan 17, 2010.

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  1. Pinga

    Pinga Registered Member

    Joined:
    Aug 31, 2006
    Posts:
    1,420
    Location:
    Europe
    The strangest thing happened today - Online Armor 4.0.0.15 (the paid version) suddenly stopped working when my laptop came out of hibernation. The error report looks like this:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: oasrv.exe
    Application Version: 4.0.0.15
    Application Timestamp: 2a425e19
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000005
    Exception Offset: 00043387
    OS Version: 6.0.6001.2.1.0.768.2
    Locale ID: 2057

    I did find an identical problem on the Online Armor boards but no solution:

    http://support.tallemu.com/vbforum/showthread.php?t=11418&highlight=ntdll.dll

    A similar thing seems to have happened in this thread. Several reports but again, no solution:
    http://support.tallemu.com/vbforum/showthread.php?t=11585&highlight=ntdll.dll

    Are there any more reports of this error? Is it perhaps version-specific?
     
  2. acr1965

    acr1965 Registered Member

    Joined:
    Oct 12, 2006
    Posts:
    4,963
    I had the same crash report with Online Armor Premium. I noticed the "crash" message on my desktop after I had been away for a while. But then I checked services and noticed the oasrv.exe was running. So maybe upon crash the service re-starts? I also noticed no crash reports since the last OA update.
     
  3. Pinga

    Pinga Registered Member

    Joined:
    Aug 31, 2006
    Posts:
    1,420
    Location:
    Europe
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