one of my client said this to me

Discussion in 'ESET NOD32 Antivirus' started by nagnamis29, Apr 13, 2008.

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  1. nagnamis29

    nagnamis29 Registered Member

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    User wrote: nod32v3 ..,Prevx2.0 and AVG 7.5 antispam compatibility issuesall products given loads at boot
    up!!!nod32v3 loads at boot up BUT it doesn't appear in/on the system tray though prevx2.0 and AVG appears!!PS: Plz improve nod32v3 because it can't detect some viruses/spywares/malwares that were detected by kaspersky thank you!XD


    how will i answer his feedback pls.. thank you... yours truly
     
  2. Marcos

    Marcos Eset Staff Account

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    I'd suggest that you check if egui.exe is present in the run registry key so that it starts automatically with Windows.
     
  3. alloucho

    alloucho Registered Member

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    It will no more restarts automatically with Windows till the malware who killed the nod32 will be cleaned by other more reliable antivirus.
    In the past , i was infected several times with such malware while nod32 is running.
     
  4. Marcos

    Marcos Eset Staff Account

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    Please send a log from ESET SysInspector to support[at]eset.com with this thread's url enclosed. If there's a malicious file, the log will reveal it.


    Marcos
     
  5. nagnamis29

    nagnamis29 Registered Member

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    well the client replied that when he uninstall AVG, the problem was able to be fixed.... now its ok thanks:)
     
  6. goran_larsson

    goran_larsson Registered Member

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    You should never have double functionality such as security products like anti virus, firewalls active at the same time, they have a tendency to fight for control rendering your system subject for infection or completeley useless.

    /Göran
     
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