I know what your thinking this is not a update . But i do happen to take the odd technical call at my home which is unusual to say the least as i am not that technical. But a call came through the other day from a young lady who had got a problem with her computer. I asked her what the serial number was and she told me "I see you have an Aptiva" desktop unit. Before i could say another word, the caller shrieked and said she'd be right back. When she returned i said to her are you alright to which she replied "Had I realised you could see me, I never would have telephoned in my bathrobe."