Nummerierung der Backups falsch

Discussion in 'Acronis True Image Product Line' started by Rolf Siegert, Jan 9, 2009.

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  1. Rolf Siegert

    Rolf Siegert Registered Member

    Joined:
    Jan 9, 2009
    Posts:
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    Location:
    Berlin Germany
    Hi,
    ich bin nagelneu im Forum und habe nur minimale Erfahrung,
    wünsche uns allen Acronis Benutzer aber eine erfolgreiche Zusammenarbeit.
    Nun zur Sache:

    dateiname3.tib ist ein guter Nummerierungs-Wert
    dateiname4.tib der auch noch

    die folgenden Backup Dateien schon nicht mehr

    dateiname 4 die Leerstelle vor der 4 eigentlich eine 5 und die fehlende Dateierweiterung .tib
    dateiname 5
    dateiname 6 und so weiter

    mit rename habe ich die Fehler korrigiert, befürchte aber Schierigkeiten bei einem späteren restore.
    Hat vielleicht jemand eine bessere Idee ?
    Für ein feedback wäre ich dankbar.

    sorry beim ersten Versuch hatte ich das falsche Forum erwischt.
     
  2. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,483
    Location:
    California
    Can you please post in English?

    It sounds like you had a "missing" number in the backup files. Is that correct? And then you renamed the them?

    How many image files are in the backup set?

    Does the image Validate successfully? If not, does it Validate successfully if you rename the image files back to their original names?

    What version and build of TI are you using?
     
  3. Rolf Siegert

    Rolf Siegert Registered Member

    Joined:
    Jan 9, 2009
    Posts:
    5
    Location:
    Berlin Germany
    Hi, Mr. MudCrab
    I will inform you about my problem in English language.
    First I will answer your questions.

    How many image files are in the backup set? There are 20 files.

    Does the image Validate successfully? If not, does it Validate successfully if you rename the image files back to their original names? Yes it runs successfully in both cases.

    What version and build of TI are you using? I use version 12.0 with build 9646.

    My supervisor is Windows XP SP3 latest update December 2008.

    o.k now to my problem:
    When I execute a differential backup I get an additional file with [filename, number, fileextension] name9.tib
    all runs well for several executions. Suddenly I get a file look like this

    filename is o.k.
    number is wrong I get the number from the run before
    fileextension is complete missing

    With this post you also receive an attachment. It contains a screenshot from the error situation.
    Can you help me?
     

    Attached Files:

  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Rolf Siegert,

    Thank you for your interesting in Acronis True Image

    Can you please download the latest build of Acronis True Image Home 2009 (9709) from your account (My Account -> Registered Products) and test it.

    If the issue persists contact Acronis support and submit technical request using this link or contact us via Live Chat describe the issue and attach the following info:

    - Start Acronis True Image;
    - Select Tools -> Show log;
    - Choose the log entry which contains errors;
    - Click on the diskette icon, choose the location (folder) and save there;
    - Send us the log.

    Best regards,
    --
    Dmitry Nikolaev
     
  5. Rolf Siegert

    Rolf Siegert Registered Member

    Joined:
    Jan 9, 2009
    Posts:
    5
    Location:
    Berlin Germany
    Hello Dmitry Nikolaev,

    thank you for your last reply. Now I will give you a feedback about my problem.

    It is not longer a problem because it is fixed! I made a clean desk with all my
    Backups "full and different". I did start at a new point by zero. If you believe or not the numbering of my new files is now full synchronized.

    This tread can be closed!

    With the new update 2 (build 9709) I will wait until the German Version is
    available today it is only announced.

    I am pleased to communicate with you.

    Best regards,

    Rolf Siegert
     
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