NTWS 4.0 will not boot after running DDS

Discussion in 'Acronis Disk Director Suite' started by Paul Kelly, Nov 11, 2004.

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  1. Paul Kelly

    Paul Kelly Registered Member

    Joined:
    Nov 11, 2004
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    I have just enlarged a partition under Windows NTWS 4.

    The system rebooted to DOS and ran the task. When it re-booted I received a messgae saying it could not find NTDETECT. Even after using a boot disk containing boot.ini, ntdetect and ntldr. the system could not find ntoskrnl.exe.

    Apart from re-installing the operating system, does anyone have any ideas.

    This is the first time I have used this software, bought it this morning and it might be the last!!!!!!!

    Paul
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Paul,

    Thank you for choosing Acronis Disk Director Suite (http://www.acronis.com/products/diskdirector/).

    We are really sorry for the inconveniences. This problem is rather difficult and requires additional investigation.

    Please contact support@acronis.com regarding this problem and provide us with the following file:

    Please download Acronis Report utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it, create a report and send it to us. This would provide us with detailed information on the hard disk partition structure.

    Thank you.
     
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