NTWS 4.0 will not boot after running DDS

Discussion in 'Acronis Disk Director Suite' started by Paul Kelly, Nov 11, 2004.

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  1. Paul Kelly

    Paul Kelly Registered Member

    Nov 11, 2004
    I have just enlarged a partition under Windows NTWS 4.

    The system rebooted to DOS and ran the task. When it re-booted I received a messgae saying it could not find NTDETECT. Even after using a boot disk containing boot.ini, ntdetect and ntldr. the system could not find ntoskrnl.exe.

    Apart from re-installing the operating system, does anyone have any ideas.

    This is the first time I have used this software, bought it this morning and it might be the last!!!!!!!

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Paul,

    Thank you for choosing Acronis Disk Director Suite (http://www.acronis.com/products/diskdirector/).

    We are really sorry for the inconveniences. This problem is rather difficult and requires additional investigation.

    Please contact support@acronis.com regarding this problem and provide us with the following file:

    Please download Acronis Report utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it, create a report and send it to us. This would provide us with detailed information on the hard disk partition structure.

    Thank you.
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