NTLDR missing after Acronis 2009 Home install

Discussion in 'Acronis True Image Product Line' started by cotys, May 19, 2009.

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  1. cotys

    cotys Registered Member

    May 19, 2009
    I installed Acronis 2009 Home on a new Vista Home Premium. I did an image backup and created a 75 MB Secure Zone on D drive. After creating the Secure Zone the pc rebooted and I get the error "NTLDR is missing" press C-A-D. I booted to the recovery disk and removed the Secure Zone, still the same problem.

    I first tried a restore to C drive from my backup, same error. I reinstalled Vista from the MS CD, still no go. Same "NTLDR is missing". C is my Vista install, D is my data.

    How do I get around this? If I boot to the restore disk and tell it to load windows all is there.

    Help, I'm dead in the water.
  2. MudCrab

    MudCrab Imaging Specialist

    Nov 3, 2006
    Vista doesn't use NTLDR. Have you verified that the Vista partition is the Active partition? This partition will show as (Boot) in Vista's Disk Management.

    Are your C: and D: drives separate physical drives or are they different partitions on the same physical drive. If they are different physical drives, make sure that the Vista drive is still the booting drive in the BIOS.

    Do you have a standard Microsoft Vista DVD? If so, you could boot to it, enter the Repair Mode and then select the Command Prompt and run the following commands to repair the MBR and boot sector code (<ENTER> means to press the ENTER key):
    bootrec /fixmbr <ENTER>
    bootrec /fixboot <ENTER>
    Keep in mind that this will only repair the booting drive's MBR and the Active partition's boot sector on that drive.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello cotys,

    Thank you for using Acronis True Image Home 2009

    In order to completely rebuild Windows Vista Boot Configuration Data, then you should issue the following command:
    Bootrec.exe /RebuildBcd

    This command scans all disks for installations that are compatible with Windows Vista. Additionally, this option also allows select the installations that you want to add to the Boot Configuration Data store.
    Further information is available here

    As workaround you can also use full drive image in order to restore Windows Vista BCD. You should boot from Acronis bootable disc select full drive image and check MBR box only to restore.

    To eliminate the issue you experience in future I would recommend you to check hard drive for errors. Do the following to check the disks for errors:

    - Go to the Command Prompt (Start -> Run -> cmd)
    - Enter the command: "chkdsk DISK: /r" (where DISK is the partition letter you need to check) for every partition that is visible in My Computer. Please note, that checking the C: drive may require you to reboot the machine.

    Best regards,
    Dmitry Nikolaev
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