now my D drive is gone

Discussion in 'Acronis True Image Product Line' started by quinton weeks, Mar 10, 2006.

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  1. quinton weeks

    quinton weeks Registered Member

    Mar 9, 2006
    downloaded trial version of true image 9 and due to poor documentation and confusing directions i uninstalled.then poof my D drive no longer is there!!!! i guess a trip to the computer repair for a free trial.:mad:
  2. Chutsman

    Chutsman Registered Member

    Jun 17, 2005
    Brandon, Florida, USA
    Is your D drive a separate second physical drive or a partition on the boot drive? Did you run any of the procedures/features of TI before uninstalling it? If you are running WinXP, see if you can activate a Restore point to the time before you installed TI.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello quinton weeks,

    Thank you for your interest in Acronis Disk Backup Software.

    Could you please clarify what exact actions you have taken before the problem appeared?

    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post and submit a request for technical support. Attach the collected report file and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Kirill Omelchenko
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