Notification of image creation failure

Discussion in 'Acronis True Image Product Line' started by AlanCulshaw, Feb 25, 2005.

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  1. AlanCulshaw

    AlanCulshaw Registered Member

    Feb 25, 2005
    Panama City, Fl USA
    I have a customer who has true image server installed. Each day I have a scheduled image of his main drive and put it on a large secondary drive. After the image is created I rename the image to "dayoftheweek.tib", after deleting the previous "dayoftheweek.tib" for that day of the week. Thus there is one file for day of the week (eg friday.tib, monday.tib etc). The second drive can handle 5 days of images.

    However one day last week for some reason it exceeded the capacity of the drive and therefore True Image did not complete and was waiting for me to answer a question. So the next night the 5 days older "dayoftheweek.tib" was deleted etc, until all "dayoftheweek.tib's" were deleted. In the meantime true image was still waiting for me to answer a question and thus the next nights backup didnt start.

    I am remote to the site and I am responsible for a number of different servers with different customers using different backup strategies. I can logon into the site and check the status (which in the short term is what I will be doing).

    My question is, Is there anyway True Image can notify me by email that a scheduled backup is waiting for an answer before it proceeds so that I can logon to the server and correct the situation? I have now asked it to notify me by email when successful but, I would rather be notified if unsuccessful.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello AlanCulshaw,

    Thank you for choosing Acronis True Image Server (

    We regret to inform you that current version of Acronis True Image Server doesn't send a notification of the image creation failure. However, as a workaround you may set it to send you notification of image creation success so if something happens you will not get a notification and it will let you know that image creation has failed.

    Thank you.
    Ilya Toytman
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