not sure what to remove

Discussion in 'adware, spyware & hijack cleaning' started by Angie J., Feb 19, 2004.

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  1. Angie J.

    Angie J. Guest

    I am trying to speed up my computer. I downloaded Spybot and when it scanned my computer it pulled up a lot of things. I'm not sure what to remove (what's dangerous vs. what is necessary) and I'm not sure how to do it. Thank you for your assistance. The following is the log from HijackThis:
    Logfile of HijackThis v1.97.7
    Scan saved at 9:46:40 PM, on 2/19/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Program Files\Softex\OmniPass\Omniserv.exe
    C:\Program Files\Softex\OmniPass\OPXPApp.exe
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\WildTangent\Apps\GameChannel.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\WINDOWS\wt\updater\wcmdmgr.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Messenger\msmsgs.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
    C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis1977[1].zip\HijackThis.exe
    C:\WINDOWS\system32\NOTEPAD.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://1-se.com/srchasst.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://1-se.com/home.html (obfuscated)
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-space.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acc.count-all.com/-/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://acc.count-all.com/---/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-space.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://1-se.com/srchasst.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://1-se.com/home.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://acc.count-all.com/---/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://1-se.com/home.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.search-space.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://1-se.com/srchasst.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://1-se.com/srchasst.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://1-se.com/srchasst.html (obfuscated)
    O1 - Hosts: 206.161.127.71 auto.search.msn.com
    O1 - Hosts: 206.161.127.71 sitefinder.verisign.com
    O1 - Hosts: 206.161.127.71 sitefinder-idn.verisign.com
    O1 - Hosts: 206.161.127.71 www.your.com
    O1 - Hosts: 206.161.127.71 your.com
    O2 - BHO: (no name) - {00110011-4B0B-44D5-9718-90C88817369B} - C:\WINDOWS\NavExt.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {f760cb9e-c60f-4a89-890e-fae8b849493e} - C:\WINDOWS\madise.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [Internat Conf] C:\WINDOWS\System32\bootconf.exe
    O4 - HKLM\..\Run: [Tapicfg.exe] C:\WINDOWS\System32\tapicfg.exe
    O4 - HKLM\..\Run: [Windows Shell Library Loader] load shell.dll /c /set -- by windows setup --
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\SpyHunter\SpyHunter.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [winlogon] c:\windows\winlogon.exe
    O4 - HKCU\..\Run: [QuickTime Task] c:\windows\qttasks.exe
    O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O4 - Global Startup: Image Transfer.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Web Search - c:\windows\ex.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://snail.stdominichs.org/iNotes6.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{40CF8372-CF34-4666-9CD6-2AD4B202D8C1}: NameServer = 65.203.190.6 65.203.190.9
    O19 - User stylesheet: c:\windows\system.css
    O19 - User stylesheet: C:\WINDOWS\default.css (HKLM)
     
  2. subratam

    subratam Registered Member

    Joined:
    Nov 14, 2003
    Posts:
    1,310
    Location:
    Issaquah, WA
    Hi Angie,

    please download CWShredder , unzip it and then close every other windows except CWShredder.
    Run FIX.
    after doing this, reboot your computer and come and post a fresh Hijack log to get re-viewed by experts

    thx
     
  3. Angie J.

    Angie J. Guest

    I click on the link for CWShredder and my computer just stops. :( Help please. Thank you.
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi Angie,

    Try these:
    http://www.wilderssecurity.com/attachments/CWShredder1500.zip
    http://www.computercops.biz/zx/phoenix22/cws.zip

    If neither works, check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://1-se.com/srchasst.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://1-se.com/home.html (obfuscated)
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-space.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acc.count-all.com/-/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://acc.count-all.com/---/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-space.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://1-se.com/srchasst.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://1-se.com/home.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://acc.count-all.com/---/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://1-se.com/home.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.search-space.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?ydtfs (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://1-se.com/srchasst.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://1-se.com/srchasst.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://1-se.com/srchasst.html (obfuscated)
    O1 - Hosts: 206.161.127.71 auto.search.msn.com
    O1 - Hosts: 206.161.127.71 sitefinder.verisign.com
    O1 - Hosts: 206.161.127.71 sitefinder-idn.verisign.com
    O1 - Hosts: 206.161.127.71 www.your.com
    O1 - Hosts: 206.161.127.71 your.com
    O2 - BHO: (no name) - {00110011-4B0B-44D5-9718-90C88817369B} - C:\WINDOWS\NavExt.dll

    O2 - BHO: (no name) - {f760cb9e-c60f-4a89-890e-fae8b849493e} - C:\WINDOWS\madise.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O4 - HKLM\..\Run: [Internat Conf] C:\WINDOWS\System32\bootconf.exe
    O4 - HKLM\..\Run: [Tapicfg.exe] C:\WINDOWS\System32\tapicfg.exe
    O4 - HKLM\..\Run: [Windows Shell Library Loader] load shell.dll /c /set -- by windows setup --
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\SpyHunter\SpyHunter.exe

    O4 - HKCU\..\Run: [winlogon] c:\windows\winlogon.exe
    O4 - HKCU\..\Run: [QuickTime Task] c:\windows\qttasks.exe

    O8 - Extra context menu item: Web Search - c:\windows\ex.htm

    O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -

    O19 - User stylesheet: c:\windows\system.css
    O19 - User stylesheet: C:\WINDOWS\default.css (HKLM)

    Then reboot.

    If you succeed in getting CWShredder, use the Fix button and follow the instructions you will receive.
    Then reboot, run HijackTHis again and check the items I listed that are still left. Some items are not related to CWS and will have to be removed separately.

    If you haven't bought SpyHunter uninstall it and get AdAWare or Spybot S&D. Both are free and much more efficient IMO.
    Downloadlinks and instructions how to use can be found here: http://www.wilderssecurity.com/showthread.php?t=15913

    Regards,

    Pieter
     
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