Not reconising my hard disk

Discussion in 'Acronis True Image Product Line' started by cdixon, Oct 20, 2004.

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  1. cdixon

    cdixon Guest

    I am using SATA hard drive in my PC the backup of the hard drive(C drive) works well and i am storing on my Firewire drive.
    When i try to restore the PC boots ok into Acronis software but it does not reconise my hard drive in the PC only the external firewire drive is listed i therefore cant restore the image to my C drive.
    Any help would be aprieciated.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello cdixon,

    Thank you for choosing Acronis True Image (http://www.acronis.com/products/trueimage/).

    We are really sorry for the inconveniences.

    First of all, please make sure you use the latest build, which is available on our web site at http://www.acronis.com/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

    If the problem persists with the latest build please contact support@acronis.com.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
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