Ok, I bought TI-11 after reading a number of reviews about the product. TI was supposed to replace my very old version of PowerQuest Deploy Center. PQ worked great in it's day, but once disk drives started to exceed 100GB, I started to have problems creating disk images with PQ, so I needed something new! First I tried Ghost, but just don't like Symantec in general. That's were TI came in. But once I cracked the box, the problems began. The first thing was that it would not boot on one of my machines (Sony VAIO); just crapped out. Sent a message to their Tech Support, but after 10 days of waiting for a response from them, gave up. Eventually I talked to somebody in sales who arranged for a "special version" which does boot. Recently I had a hard disk that failed. Fortunately I had a recent TI backup. So off to my shelf of spare parts for a new disk I go. Install the new drive, then boot up the special version of TI and try and restore my system. Well here I am five days later still trying to restore my system. Seems that the drive that died was 250 GB of which I was using about 15% and my spare drive was only 200 GB. No way would this product restore my backup image; nothing I could do would make it work nice. It just plain won't do what I was lead to believe it would do. My old version of PQ would backup only the used portion of the drive; images were typically very small. It would then restore to a driver either larger or smaller. Of course if the drive was too small, it would let you know. Why cannot TI do this Seems simple enough! I've worked with image backup programs on big IBMs, PDPs, VAXen, RS6000 and even Windows in the Enterprise that were able to do bare metal restores regardless of the restore media size. As long as the system could fit on the restore drive, the restore would complete. Why cannot TI do this Anybody have any idea how I can get TI to restore to a disk smaller than the one backed up? Disks are cheap; I can buy a bigger drive (and will), but it's now become a point of principle that I've spent money on a product that does not work! Thanks.