Not Happy!

I installed Eset 5 for mobile (Android). My battery died and on recharge and booted up I'm prompted for a password (Unlock Code).

I cannot use my phone. I never set a password. How can I get access to my phone again and why does it ask for a password when one was not set to begin with.

Note: This is not the username and password. It's like a phone unlock password.

M

 

I hope you read this carefully:http://download.eset.com/manuals/eset_ems_an_userguide_enu.pdf

Note:After accepting the License agreement, ESET Mobile
Security prompts you to do the following:
1. set your password ,
2. activate ESET Mobile Security as the Device
Administrator,
3. enable SIM matching ,
4. define at least 1 trusted SIM

I am only able to help you until here.Hope you wait for experts.

 

You will have to do what I did since I forgot my password, you would think as I stated in my post that Eset would have a encoded password in cases like yours and mine, but NO, no help they tell me because this is Beta... I had to google and find a way to get into my phone by use of debugging, it is the only way I know unless Eset gives you a password to override your lost password