Not happy....feel cheated!

Hello support,

I purchased TI8 from your web site !using your UK agent UK phoenixglobalsoftware.co.uk as I wanted to pay

in pounds not dollars, and I also wanted a disk.

I received the prog.on Monday 19th Sept. and have'nt even got it to work yet, see Error 70021 on help page and
you bring go and bring out TI9 the same week.

Where does this leave me ? My TI8 is not working ? Help from support is not forthcoming! Has support for TI8 ended?

I feel harddone by!

Proof of delivery.................................................

-----Original Message--
Hi Ken,

Sorry for such a delay. Everything has been sorted out and all orders went
out yesterday so you should be receiving the software tomorrow.

Thank you for being so understanding.

Kind Regards,

Anton Vukic
------------------------------------------------
IT Administrato r
Tell: +27 21 438 0757
Fax: +27 21 438 0757
Email: anton@phoenixglobalsoftware.co.uk
------------------------------------------------

http://www.phoenixglobalsoftware.co.uk



-----Original Message-----
From: Mailwasher [mailto:ken-stewart@lineone.net]
Sent: 15 Thursday September 2005 03:39 PM
To: mark@computrolley.com
Subject: Re: Confirmation: CARD Transaction

Hello Mark.
Still not received as Thursday 15th Sept. Can you not do a trace on the
order?

 

If you search a little you wouldn't feel so cheated.

Acronis support has said that those purchasing TI 8, 30 days or less before the release of TI 9 will get a free upgrade:
https://www.wilderssecurity.com/showthread.php?t=97872

 

I don't think so!

https://www.wilderssecurity.com/showthread.php?t=98652

they do not tell you "only from their own download site" qualifies

Why do they publish other agents to purchase from, on Acronis
web page

Kenos1

 

Hello kenos1,

Thank you for choosing Acronis Disk Backup Software.

Please take a look at this previous post of mine.

Thank you.
--
Alexey Popov