Not Auto Updating Virus Signature

Discussion in 'ESET Smart Security' started by surfer1000, Mar 17, 2010.

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  1. surfer1000

    surfer1000 Registered Member

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    Some times I'm finding that my program does not update automatically to the latest Virus definition updates.

    I have scheduled to auto update on PC startup, and at 10min intervals.

    ESS 4.2.35.0 has just failed on both and after 20mins of my pc being started i had to select manual update to get the program to update which it then proceeded to do from definition 4949 to 4952.

    Again i have cleared the update cache but this problem does seem to keep coming back now and again.

    Im using Windows Vista 32Bit Ultimate
     
  2. siljaline

    siljaline Former Poster

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    Last edited: Mar 17, 2010
  3. Marcos

    Marcos Eset Staff Account

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    Updates are not run in less than 1-hour intervals.
     
  4. surfer1000

    surfer1000 Registered Member

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    Thats not been very helpful!

    I advised there is 2 schedule's to update on

    Automatic update when computer is started, "every time computer starts"
    Regular Automatic Update, task will be run repeatedly every 10 minutes (weather this defaults to a minimum of 1 hour is neither here or there for my temperamental problem)


    When the above works, an update is the first thing that happens when my pc is booted up.

    As a boot up and more than 10mins passed both of the above have failed!

    I would like something clarified here now, if i only had 1 schedule "Regular Automatic Update" set for 10 mins, when i boot my pc will it check in 10 mins or 1 hour ?

    If as i suspect it will check in 10 mins then as said above, both have failed
     
  5. surfer1000

    surfer1000 Registered Member

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    Has just happened again this morning, program hasn't updated!

    Just checked the schedule for it to state it has "last run" both schedule's 5 mins ago and yet program is saying virus definition 4952 when in fact were now at 4954!
     
  6. Marcos

    Marcos Eset Staff Account

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    I'd strongly recommend leaving the default settings (ie. 1 hour interval for updates). I for one haven't tested it with such small intervals as you, but the program should update in 1-hour intervals though.
     
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