Norton - Very shady billing practices

Discussion in 'other anti-virus software' started by jjc225, Aug 29, 2020.

  1. lucd

    lucd Registered Member

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    norton did to me that once , stopped using since
     
  2. roger_m

    roger_m Registered Member

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    I don't buy my Norton licenses from Norton, so I don't have auto-renewal.
     
  3. Krusty

    Krusty Registered Member

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    Last I heard, even buying a key from a shop they ask for card details now.
     
  4. roger_m

    roger_m Registered Member

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    I bought it from Amazon and I didn't need to give my card details to Norton.
     
  5. Krusty

    Krusty Registered Member

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    Maybe it's only in the US then. There have been plenty of posts about it at the Norton forums - can't activate without entering card details.
     
  6. Cloudcroft

    Cloudcroft Registered Member

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    I bought my key from Newegg to upgrade from NIS when my subscription expired. There was no way to activate without giving Norton my card. I immediately cancelled automatic renewal, and if I remember correctly, deleted my card from my Norton Account.
     
  7. amico81

    amico81 Registered Member

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    the same setting in germany...can't activate without entering card details.
     
  8. roger_m

    roger_m Registered Member

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    I'll see what happens in October when I purchase another license. But right now I have auto-renewal disabled.
     
  9. Krusty

    Krusty Registered Member

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    Did you buy Norton Security, or is it the New N360 with VPN included? Not the old VPN-less version they had before (Standard or Premium, or the even older v1 through to v6).
     
  10. roger_m

    roger_m Registered Member

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    It's AntiVirus Plus.
     
  11. Krusty

    Krusty Registered Member

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    That could also be why perhaps. I think it mainly affects activating the New N360, but I could be wrong.
     
  12. ProTruckDriver

    ProTruckDriver Registered Member

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    Believe me, they still have all that information even if you deleted that information from your account.
    https://www.wilderssecurity.com/threads/norton-very-shady-billing-practices.432072/#post-2944203
    I activated a very old Norton license I got from newegg without VPN and it didn't ask for any credit card information. BUT, now I'm receiving weekly emails from them to upgrade to the new N360. Btw: the emails have NO Unsubscribe Button which IMHO is very shady business. I've uninstalled Norton and their emails are going directly into my spam box.
     
  13. spearpoint

    spearpoint Registered Member

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    Paying for security only makes sense in corporate environment. AV won't protect you from stupid decisions. But if there are people willing to pay, why not take more from them? I guess that's Symantec's point of view.
     
  14. ProTruckDriver

    ProTruckDriver Registered Member

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    Just for the heck of it I pulled one of those emails out of my spam folder to upgrade to N360 for FREE.

    Screen Shot 2021-02-24 at 7.50.25 AM.png

    I hit the upgrade for free which took me to my Norton Account. I had to sign into the Account and after signing in I got this:

    Screen Shot 2021-02-24 at 7.49.09 AM.png

    I guess Norton Has to charge you something (even though they say it's FREE) to get your credit card information including your address information. WoW talk about Shady.
     
  15. xxJackxx

    xxJackxx Registered Member

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    Sounds like they are trying to kill the company. Too bad people still buy this because of name recognition of a man that has not had anything to do with this product for probably about 20 years now.
     
  16. spearpoint

    spearpoint Registered Member

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    I guess you mean John McAfee? ;)
     
  17. xxJackxx

    xxJackxx Registered Member

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    LOL. I don't understand why they keep that name.
     
  18. imdb

    imdb Registered Member

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    that's an awful business practice. shame on you norton. :eek:
     
  19. IBK

    IBK AV Expert

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  20. xxJackxx

    xxJackxx Registered Member

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  21. Triple Helix

    Triple Helix Specialist

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  22. ProTruckDriver

    ProTruckDriver Registered Member

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    I agree. That's what I'm running now on both Win 10 computers.
     
  23. bellgamin

    bellgamin Very Frequent Poster

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    Because of Microsoft's ineptitude, Windows has MANY more security "leaks" than does Linux. IMO, using Windows Defender is like hiring a mechanic from the same company that sold you a Yugo. :argh:
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    I assume Norton doesn't offer an option to pay via PayPal. Correct? I have NEVER paid for any subscription account that wouldn't accept PayPal. So far, I have never had a problem.
     
    Last edited: Feb 24, 2021
  24. xxJackxx

    xxJackxx Registered Member

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    I've had more issues with PayPal than any security app, so I guess it depends on who you trust.
     
  25. Antarctica

    Antarctica Registered Member

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    Hi bellgamin,

    Most of the time I like your quotes, but if you don't like Windows Defender, you should at least refrain keeping bashing it. It's definitely not very constructive. This is my opinion, no offend.:)
     
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