Norton AV Live Update

Discussion in 'other anti-virus software' started by vickie, Jul 24, 2005.

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  1. vickie

    vickie Registered Member

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    :rolleyes: I cannot get Norton anti-virus program (Norton System Works 2004) to completely download the latest virus definitions with Live Update. The last d/load I did successfully was on 7/13/05. Now when I go to update the virus definitions this error msg shows up half-way through: "LU1844. While the virus definitions were being downloaded an error occurred. Please try running Live Update again later".
    So I try and try again and get the same error message each time. I am hoping someone on this board can help me with a solution - bcuz the Symantec website is impossible to navigate for any help about the problem.
    Thanks for any help.
     
  2. snowbound

    snowbound Retired Moderator

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  3. vickie

    vickie Registered Member

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    Snowbound: many thanks for your kind and quick reply. I will try your link and see if it'll work.
     
  4. snowbound

    snowbound Retired Moderator

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    Your welcome. :)

    Post back and let us know how it goes.


    snowbound
     
  5. vickie

    vickie Registered Member

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    Thanks Snowbound - i have found the website and tried several of the recommendations...no luck so far. I am now going to try uninstalling/reinstalling the program according to the instructions. :-*
     
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