Nortel Symposium Call Center conflicts

Discussion in 'NOD32 version 2 Forum' started by smiller, Mar 6, 2007.

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  1. smiller

    smiller Registered Member

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    We have a few users running the "Real Time Displays" from the subject software product. Unfortunately, when either NOD32 v2.5 or v2.7 are installed, the real time displays don't. Display, that is. When NOD32 is removed, they display as intended. Nortel is not helping with this issue at all, since we have demonstrated that there is a "workaround"... Great vendor support, eh? I suspect this situation can be managed with exclusions - last year we found a similar issue with Wonderware real time PLC displays that we resolved with some exclusions in the IMON module, but the vendor helped us id the executables with that one. Is there an available troubleshooting chart that would let me efficiently narrow down the executables and NOD32 modules in play? Any other suggestions other than wait for a response from ESET tech support? Thx!

    -Scott
     
    Last edited by a moderator: Mar 6, 2007
  2. smiller

    smiller Registered Member

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    bump+1
     
  3. ASpace

    ASpace Guest

    Exclude this application both in AMON (and possibly in IMON depending on what this software does) .Reboot and let us know how it goes
     
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