Nod32 v2.7 Updating issue whilst migrating

Discussion in 'NOD32 version 2 Forum' started by Jason_B, Oct 14, 2009.

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  1. Jason_B

    Jason_B Registered Member

    Joined:
    Oct 14, 2009
    Posts:
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    Currently I am in the process of moving clients from a server running Nod32 2.7 and RAC 1.0.15 to a server running NOD32 BE V4.0.437 with RAC 3.1.11

    Basically what I want to do is move the clients from the old server to new one whilst maintaining the client version 2.7 and then upgrade them all to V4.

    What I am experiencing is that when they connect to the new server they won't update their definition files. I have enabled the mirror feature within the RAC including updates for v2 clients, I can see the update files created in the path specified. If I point the client back to the original server they update without an issue.

    Any help would be appreciated.

    Cheers

    Jason
     
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
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    Location:
    San Diego, CA USA
    Hello Jason_B,

    There are several things that can be checked to see where the issue is:

    -Was the mirror correctly set up and is it enabled? Also, double check mirror settings.
    -Does the new server have the same name as the previous one?
    -Are ports 2221 thru 2224 open?
    -Make sure that you are using the latest version of NOD32 (4.0.467).
    -you can also reference http://kb.eset.com/esetkb/index?page=content&id=SOLN884.

    Thank you,
    Richard
     
  3. Jason_B

    Jason_B Registered Member

    Joined:
    Oct 14, 2009
    Posts:
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    Sorry I should have posted this the other day. I found the issue, I hadn't modified the V2 clients to point at the /nod32v2 directory of the http site.

    Cheers

    Jason
     
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