NOD32 Update Probs

Discussion in 'NOD32 version 2 Forum' started by Albinoni, Jun 16, 2007.

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  1. Albinoni

    Albinoni Registered Member

    Joined:
    Feb 17, 2005
    Posts:
    709
    Location:
    Perth, Western Australia
    About a week ago I purchased/renewed my NOD32 AV software and bought a new license from a company known as Simple Security Solutions here IN Australia. When I applied for the new license and paid for it on their website, SSS gave me a temp UN and Password key and also a till I finally got mine which came about 3 days later on. After approx 3 days I got an email which was my full version (1yr) UN and Password key. Also they supplied me with a download link for me to download NOD32, anyhow I did not keep this and kept the earlier version on my laptop, all I did was insert the new temp UN/PWD and allowed NOD to update automatically to the latest version. in which it did.

    Now my prob here I'm having is that after installing my new full paid license (1 year) everytime when it goes to automatically update a box pops up and asks for my UN/PWD, and the current UN/PWD in the box is my temp one I got before SSS emailed me my full paid one. So what I need to do is to always re-input my new paid UN/PWD to get my updates.

    Can some pls help me on this.

    Thank you
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
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    Location:
    Gold Coast, Queensland, Australia
    Hi there, you need to enter the Username and Password as described HERE

    Entering a UN and PW in the popup box will NOT be remembered.

    Cheers :D
     
  3. Albinoni

    Albinoni Registered Member

    Joined:
    Feb 17, 2005
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    709
    Location:
    Perth, Western Australia
    Thank you once again Blackspears for that
    Hopefully this time it will al work out for me :D
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
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    Posts:
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    Location:
    Gold Coast, Queensland, Australia
    You are welcome. If the UN and PW are entered into the correct area and exactly as they are supplied, both will be remembered ;) :D

    Cheers :D
     
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