NOD32 Uninstall problem

Discussion in 'NOD32 version 2 Forum' started by bode, Apr 29, 2006.

Thread Status:
Not open for further replies.
  1. bode

    bode Registered Member

    Joined:
    Apr 29, 2006
    Posts:
    5
    I removed Nod32 from my system, but computer has been acting up recently, so I restored XP back to a previous point.

    Now Nod32 is partially installed and any attempt at uninstallation is met with an error stating that there is a corrupt/ missing uninstall file.

    I've tried removing in safe mode from Add/ Remove programs and also by using the uninstaller in the Start menu.

    How can I remove this manually?

    Will a dirty re-install over the existing files help me remove Nod32 completely?

    Thanks
     
  2. ASpace

    ASpace Guest

    support(at)eset.us

    where (at) must be changed with @
     
  3. ASpace

    ASpace Guest


    Here you can just try and see
     
  4. bode

    bode Registered Member

    Joined:
    Apr 29, 2006
    Posts:
    5
    I need instant answers! :)
     
  5. ASpace

    ASpace Guest

  6. snowbound

    snowbound Retired Moderator

    Joined:
    Feb 18, 2003
    Posts:
    8,723
    Location:
    The Big Smoke
    Did u try this?

    That's what i would do first. If it works be sure to delete the Eset Folder afterwards.



    snowbound
     
  7. bode

    bode Registered Member

    Joined:
    Apr 29, 2006
    Posts:
    5
    I have a partially installed NOD32 and cannot access any information they require for their email support. I cannot ring because they are closed and I do not want to wait until after the weekend.

    Can you help?
     
  8. bode

    bode Registered Member

    Joined:
    Apr 29, 2006
    Posts:
    5
    Great thanks snowbound, I'll try that then and see how I get on.
     
  9. snowbound

    snowbound Retired Moderator

    Joined:
    Feb 18, 2003
    Posts:
    8,723
    Location:
    The Big Smoke
    Keep us informed.

    Good luck. :)


    snowbound
     
  10. ASpace

    ASpace Guest


    In our BG site our tech support guys have left their mobile phone numbers so all customers can call them but in the USA ... .... ...

    Perform snowbound's advice

    Good luck!
    [MOVE] NOD32[/MOVE]
     
  11. wxboss

    wxboss Registered Member

    Joined:
    Feb 16, 2006
    Posts:
    33
    Location:
    Jacksonville, FL
    I would go into Safe Mode and delete the folders/files and then edit the registry (HKEY_LOCAL_MACHINE > Software > Eset) to remove all Eset entries.

    I had a problem removing the KAV folders when I tried it out for 30 days. Only editing in Safe Mode would do the trick.
     
  12. bode

    bode Registered Member

    Joined:
    Apr 29, 2006
    Posts:
    5
    Yes the dirty re-installation worked and I was able to get a clean removal. I was unsure whether to try this as I didn't want to pollute my system.

    Thanks :)
     
  13. snowbound

    snowbound Retired Moderator

    Joined:
    Feb 18, 2003
    Posts:
    8,723
    Location:
    The Big Smoke
    You're welcome.

    Good to see u got it sorted. :)



    snowbound
     
Thread Status:
Not open for further replies.