NOD32 stops installation process

Discussion in 'ESET NOD32 v3 Beta Forum' started by ecomino, Aug 26, 2004.

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  1. ecomino

    ecomino Registered Member

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    I downloaded NOD32 beta 2011. When I install it stops the process each time with the following screen:
    http://www.4ever.info/test.gif

    When I click "Next" nothing happens...
    (it accepts one click and then freezes)
    When I check the Windows Task Manager the status shows "Running"
    When I click "End Task" the message comes "This program (NSetup) is not responding"

    I am running Windows XP SP2 and wanted to install this beta release because of the recently installed sp2. What do I need do to get NOD 32 installed o_O

    Your help is much appreciated.


    Ed
     
    Last edited: Aug 26, 2004
  2. Blackspear

    Blackspear Global Moderator

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    Make a standard install and when asked set up the parameters later...

    Let us know how you go...

    Cheers :D
     
  3. ecomino

    ecomino Registered Member

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    I have tried all 3 kind of installations, all giving the same result.
    I tried to give my pc a warm reboot a cold reboot.... nothing.
    I tried NOD32 installation with the ZoneAlarm Pro shutdown...
    I tried installation from the C:\Program Files\Eset\Install folder (since the file is already extracted) .... nothing

    I had this problem with a previous release of NOD32 too.
    After I did a new download and install, it worked.
    Then I figured the problem was somewhere in the download.
    I did a new download of the beta release and did end up with the same.
    Even the previous (stable) release is giving the some problem again!

    I do not have any idea where to look... :oops:

    Ed
     
  4. Blackspear

    Blackspear Global Moderator

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    Can you uninstall
    Reboot when asked
    Go to C Drive> Program Files
    Remove the Eset Folder
    Clean the registry of the remaining entry
    Download a fresh copy of Nod32
    Reinstall.

    I haven't seen anything not work by doing the above...

    Let us know how you go...

    Cheers :D
     
  5. Marcos

    Marcos Eset Staff Account

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    This is a quotation from one of our clients who encountered the same problem some time ago, hope that's your case too:
    The culprit is Norton System Works 2004. I had installed Nod32 then purchased Norton for its tools and password manager. The virus software was never turned on with Norton when I installed it because I had Nod32 up and running. All I did was turn off Norton Password Manger in my tray and installed Nod32. That is the only thing I have running by Norton. After installing Nod32 successfully and rebooted, Norton Password Manager and Nod32 are both running and by all appearances co-existing.
     
    Last edited: Aug 27, 2004
  6. ecomino

    ecomino Registered Member

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    It works :eek: :eek: :eek:

    Thanks Blackspear and Marcos!

    Blackspear: I followed your e-mail (uninstall, cleaned registery, fresh download etc). It did end up with the same problem...

    Marcos: I do have a similar setup; SystemWorks 2004 (Norton antivirus NOT installed) but with password manager running.
    Shutting down the password manager did let me install NOD32 :)

    Very happy :D

    Thanks guys for your help!

    Ed
     
  7. Blackspear

    Blackspear Global Moderator

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    Something new to add to my list...

    Glad it all worked out well.

    Thanks for keeping us in the loop...

    Cheers :D
     
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