Nod32 Setup.xml file is damaged or missing

Discussion in 'NOD32 version 2 Forum' started by mypenry, Oct 12, 2007.

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  1. mypenry

    mypenry Registered Member

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    May 2, 2006
    Posts:
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    Location:
    Central Thailand
    I am running Windows Xp , and just tried to un install
    Nod32 using the add / remove panel , also the un install
    with the Nod32 application, and a separate uninstall
    application ive downloaded, even tried to un install in
    safe mode .

    all of the above methods did not work , all I got
    was a warning pop up saying ..

    ( 114 ) Setup.xml file is damaged or missing


    can some one please advise me on how I can
    now un install Nod32 , after receiving the warning
    above ..?

    Many Thanks
     
  2. Blackspear

    Blackspear Global Moderator

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    Location:
    Gold Coast, Queensland, Australia
    Hi there, this error occurs when the NOD32 setup.xml file is damaged or missing, please reinstall a fresh copy of NOD32 over the existing copy, then uninstall and reinstall.

    Cheers :D
     
  3. mypenry

    mypenry Registered Member

    Joined:
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    Location:
    Central Thailand
    Many Thanks for you reply and advice..

    will give it a try..

    thanks mypenry
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
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    You are welcome.

    Let us know how you go...

    Cheers :D
     
  5. mypenry

    mypenry Registered Member

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    Location:
    Central Thailand
    Many Thanks ..... Blackspear

    all sorted Ok Thanks for your advice and time..

    Mypenry
     
  6. Blackspear

    Blackspear Global Moderator

    Joined:
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    Posts:
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    Location:
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    You are welcome.

    Cheers :D
     
  7. justcos

    justcos Registered Member

    Joined:
    Mar 30, 2008
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    Hi,

    I am having the same problem, but following your instructions hasn't helped unfortunately, do you have any other suggestions I could try please?

    I click on Uninstall in the ESET file and get this message:

    '(114) Setup.xml file is damaged or missing'

    When I try to install a fresh NOD32 I get this message:

    'uninstallation of the previous version failed. Please uninstall it manually and run the installer again'

    This is seriously driving me mad! Any ideas/suggestions would be most welcome! :)

    Thanks
     
  8. ASpace

    ASpace Guest

    Download the latest installer of the program from ESET's web-site www.eset.com/download (choose Home user , version 2.70.39)

    Open the Control Panel -> Administrative Options -> Services
    Find the NOD32 service , right click it , choose "Stop"
    Right click the NOD32 service and choose "Properties" . From the drop-down list , make the service be Disabled.

    Confirm with OK.

    Goto C:\Program files and manually delete the folder called ESET

    Now , install NOD32 v2 using the latest installer of the program (install over the existing leftovers) and reboot .
     
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