NOD32 preventing application from sending mail?

Discussion in 'ESET NOD32 Antivirus' started by historicmountain, Oct 12, 2010.

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  1. historicmountain

    historicmountain Registered Member

    Joined:
    Aug 17, 2009
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    We've moved our Help Desk to Scriptlogic's Help Desk Authority. I've found that I am only able to email from that application if my Outlook is closed. I suspect that it's the NOD32 Email Client Protection, but I don't see where it's possible to allow a program to send mail. (The purpose of emailing from within the application is it tracks correspondence without me having to remember to copy and paste.)

    I've set in exceptions: C:\Program Files (x86)\ScriptLogic\HDAuthority\HDAuthority.exe

    User Access Control has been turned off.

    Any suggestions?
     
  2. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    14,411
    EAV does not block outgoing emails. Does disabling email protection or integration with Outlook actually make a difference?
     
  3. historicmountain

    historicmountain Registered Member

    Joined:
    Aug 17, 2009
    Posts:
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    I tried disabling the whole NOD32 protection, and there was no difference. I rebooted several times, and it seems to be working now (with NOD32 enabled.)

    I'm going to suggest closing this thread. It doesn't look like I have that option...
     
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