NOD32 now fails to update automatically

Hello.

I am running Nod32 antivirus version 4.0.437.0 in a Win XP(SP3) machine. Sometime ago, after some updates, the antivirus stopped updating itself automatically. I need to either right-click on the tray icon and select the "Update" option, or open the program, go to the "Update" tab, and there click on on the "Update virus signature" link. Both the user-name and password saved in the settings are the correct ones (as shown by the success of manually-triggered updates) and there is no conflict with the firewall or connection (as also shown by the successful manual updates).

The NOD3e2 status is as follows:

Virus signature database: 5736 (20101227)
Update module: 1031 (20091029)
Antivirus and antispyware scanner module: 1293 (20101110)
Advanced heuristics module: 1115 (20101116)
Archive support module: 1123 (2010110
Cleaner module: 1050 (20101207)
Anti-Stealth support module: 1023 (20101125)
SysInspector module: 1217 (20100907)
Self-defense support module : 1018 (20100812)

In the "Update" entry of the advanced setup tree, the following
selections are selected:

{ selected profile } : My profile [only option]
{ update server } : choose automatically [only option]
{ username } : has my correct valid username
{ password } : has my correct valid password

In the "advanced update setup" button, the following are selected:

{ update mode tab } : always update program components
{ update mode tab } : offer computer restart if necessary
{ http proxy tab } : do not use proxy server [there's none]
{ LAN tab } : system account (default)

In the Registry's "Run" folder, the following entry is present:

c:\program files\....\egui.exe" /hide /waitservice

Any suggestions as to how to go back to the automatic updating
of virus signatures following boot up? TIA.

 

download the latest version (4.2.670, as the new install might rectify the update issue

 

I would also run Ccleaner before reinstalling. The AV is updating fine for me.

 

Check the scheduler in the Tools section

 

Please follow the following ESET help articles:
Troubleshooting for "Virus signature database update failed" message, How do I know ESET Smart Security/ESET NOD32 Antivirus is updating correctly, Error downloading update file

If your installation is corrupted you may reinstall via the repair option in your Control Panel.

If none of this works, export your settings, manually uninstall as a last resort.

 

Thank you Cudni -- Installing the new version of the antivirus cured the problem !

FYI to trjam, toxinon & siljaline: Ccleaner (which I *always* use) , checking the Scheduler, or checking the troubleshooting info did not solve the issue, but thank you as well for your suggestions.

 

Thank you for posting back your issue is resolved by installing the latest build