NOD32 & LogMeIn

Discussion in 'ESET NOD32 Antivirus' started by redfive, Dec 23, 2009.

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  1. redfive

    redfive Registered Member

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    Our company uses Rescue and also is a reseller for NOD32. If we are on the computer with a LogMeIn session and then install v4.0 it detects us as a NewPE virus and wants to remove us.

    Now clicking on the ignore doesn't really work because it's just detecting a C:\Windows\Temp file.

    Any decent workaround for this?
     
  2. Capp

    Capp Registered Member

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    Do you mean it's detecting Rescue or LogMeIn as the threat?

    I use LogMeIn as well on several computers and different versions of NOD. I usually exclude the program directory due to it being flagged before as a possible threat.
     
  3. Marcos

    Marcos Eset Staff Account

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    You can temporarily disable real-time protection, restore the file from quarantine and submit it to the ESET lab per the instructions here.
     
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