NOD32 identifies a boot sector virus but will not fix it

NOD32 is telling me that I have a boot sector virus (or at least probably have one - whatever that means!) but that it can't fix it!

I have asked ESET support, but unfortunately I am running Windows 7 on the machine that is "infected" so the answer I get is just "We don't support Windows 7"

Obviously I don't want this machine unprotected, especially as it already seems to have picked up a virus despite having NOD32 running. So, any suggestions what I should do?

 

what exactly is reported by Eset?

 

This is what it says:

 

Hello GettinSadda,

If you a running version 4, you can create a SysRescue CD and try running a scan with that. It will scan the hard drive without booting to it. I've had a lot of success with scanning a hard drive using a clean machine and a USB enclosure.

 

Hello,

How many hard disk drives and disk volumes (partitions) does the computer have? Are you using any sort of disk encrypton on the computer?

Regards,

Aryeh Goretsky

 

I tried that and it said it needed Windows AIK installed, and pointed me towards a 1.4GB download!!

Surely there must be some way to write a bootable antivirus CD without this 1.4GB download!

 

The machine is currently set up with two NTFS partitions on a single physical drive.

 

Hello,

Private message sent.

Regards,

Aryeh Goretsky

 

Windows 7 And boot Sector virus ?? Windows 7 isn't even released officially.

 

Windows 7 is more or less like Windows Vista so what runs well on Vista has a good chance to run well on Windows 7 , too . And this includes any sort of malicious software. Nothing unexpected

 

Mostly running the Release Candidate as i do from time to time.

 

Hello,

Is the report still occuring with the current virus signature database?

Regards,

Aryeh Goretsky

 

If you know how to easily create a Sysrescue cd/dvd, please share your knowledge in this forum.

 

Hello,

Perhaps this ESET knowledgebase article will help?

ESET Knowledgebase Article #2103, "How do I use ESET SysRescue to create a bootable USB flash drive, CD or DVD? (4.0)"

Regards,

Aryeh Goretsky

 

No, it looks like the update fixed it - as we had been communicating by e-mail I stopped looking here for a response (which is why it has taken me so long to reply)