NOD32 identifies a boot sector virus but will not fix it

Discussion in 'ESET NOD32 Antivirus' started by GettinSadda, Jun 23, 2009.

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  1. GettinSadda

    GettinSadda Registered Member

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    NOD32 is telling me that I have a boot sector virus (or at least probably have one - whatever that means!) but that it can't fix it!

    I have asked ESET support, but unfortunately I am running Windows 7 on the machine that is "infected" so the answer I get is just "We don't support Windows 7"

    Obviously I don't want this machine unprotected, especially as it already seems to have picked up a virus despite having NOD32 running. So, any suggestions what I should do?
     
  2. Cudni

    Cudni Global Moderator

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    what exactly is reported by Eset?
     
  3. GettinSadda

    GettinSadda Registered Member

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    This is what it says:
     
  4. WayneP

    WayneP Support Specialist

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    Hello GettinSadda,

    If you a running version 4, you can create a SysRescue CD and try running a scan with that. It will scan the hard drive without booting to it. I've had a lot of success with scanning a hard drive using a clean machine and a USB enclosure.
     
  5. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    How many hard disk drives and disk volumes (partitions) does the computer have? Are you using any sort of disk encrypton on the computer?

    Regards,

    Aryeh Goretsky
     
  6. GettinSadda

    GettinSadda Registered Member

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    I tried that and it said it needed Windows AIK installed, and pointed me towards a 1.4GB download!!

    Surely there must be some way to write a bootable antivirus CD without this 1.4GB download!
     
  7. GettinSadda

    GettinSadda Registered Member

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    The machine is currently set up with two NTFS partitions on a single physical drive.
     
  8. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Private message sent.

    Regards,

    Aryeh Goretsky
     
  9. neilsequeira

    neilsequeira Registered Member

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    Windows 7 And boot Sector virus o_O?? Windows 7 isn't even released officially.
     
  10. ASpace

    ASpace Guest


    Windows 7 is more or less like Windows Vista so what runs well on Vista has a good chance to run well on Windows 7 , too . And this includes any sort of malicious software. Nothing unexpected
     
  11. PaulB2005

    PaulB2005 Registered Member

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    Mostly running the Release Candidate as i do from time to time.
     
  12. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Is the report still occuring with the current virus signature database?

    Regards,

    Aryeh Goretsky

     
  13. Fidelius

    Fidelius Registered Member

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    If you know how to easily create a Sysrescue cd/dvd, please share your knowledge in this forum.
     
  14. agoretsky

    agoretsky Eset Staff Account

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  15. GettinSadda

    GettinSadda Registered Member

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    No, it looks like the update fixed it - as we had been communicating by e-mail I stopped looking here for a response (which is why it has taken me so long to reply)
     
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