NOD32, I have a problem?

Discussion in 'NOD32 version 2 Forum' started by Jones, Mar 8, 2007.

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  1. Jones

    Jones Registered Member

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    Hi, every Thursday my NOD32 make automatic scan, it sees 32 infected files but never it cleans or deletes them. I have the latest version and when I have installed it I have configured it with extra settings. I think have configured it fine, but why I have this problem? What have I do, please?
    Thanks
     
  2. ASpace

    ASpace Guest

    Hi . Can you post more info , what are these file and where are they located?
    A screenshot is welcome , aslo a copy of NOD32's scanner log (Control Center->Logs->NOD32 Scanner log->find the most recent scan log,right click it , choose Details , right click and choose export to file)

    In the meantime ,make sure your definition is up-to-date by pressing Control Center -> Update -> Update now.

    Make sure your settings are the same as this tutorial.

    Open Control Center -> NOD32 -> Run NOD32 and perforum full Scan&Clean over your hard drives . NOD32 will take care of these threats :)

    If you have problems deleting them in Normal mode , boot in Safe Mode and then perform full scan there .
    You can also use Ewido Micro for second opinion
     
  3. Blackspear

    Blackspear Global Moderator

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    Hi Jones, are you talking about [4] Locked Files? If so, then answers can be found HERE and HERE and HERE

    Cheers :D
     
  4. The Hammer

    The Hammer Registered Member

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    Don't think so . Otherwise he'd probably see more than 32. I think HiTech boy nailed it.
     
  5. ejr

    ejr Registered Member

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    You could have viruses in your system restore points. Try turning off system restore and running a scan.
     
  6. Blackspear

    Blackspear Global Moderator

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    It depends if it is a fresh install of Windows and what other programs have been installed.

    Windows on it's own, no other programs, I wouldn't expect to see many locked files at all.

    Cheers :D
     
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