nod32 file exclusion question

Discussion in 'NOD32 version 2 Forum' started by chrome_sturmen, Apr 29, 2006.

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  1. chrome_sturmen

    chrome_sturmen Registered Member

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    wow, just came across this board as a result of an altavista search for "nod32 forum"- what a great board ;-)

    ok, my question:

    ive used nod32 for a few years, and would use none other. i have a couple files excluded from the scanner, as these are falsely identified as virii.

    i have nod32 set to automatically run a system scan after it updates its signatures- after this scan runs, i get a popup saying somethin like" suspect files were found during scan, see log"

    the suspect files are those that i but in the esclusions box, so everytime it runs a scan, i have to see this message, though i exluded these files from scanning in the setup.

    how do i stop this? i dont want to be notified everytime that these same files were detected ;-(

    thoughts?
     
  2. puff-m-d

    puff-m-d Registered Member

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    Hi chrome_sturmen,

    Welcome to Wilders!!!

    The NOD32 On Demand Scanner does not have a way to exclude files or folders. You are probably thinking of the setup in AMON On Access Scanner that allows you to exclude them.

    HTH ;) ...
     
  3. Marcos

    Marcos Eset Staff Account

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    I strongly recommend that you put those files to an archive, protect it with the password "infected" and send it to support[at]eset.com with a link to this thread. Normally they should be submitted to samples[at]eset.com. The good news is that we are preparing a new submission system through the web.
     
  4. ASpace

    ASpace Guest

    When you submit the files , ESET's support guys will have a look at them and if they are fasle positives , they will be fixed . If they are real malware , you really should remove them because they can expose you to other malware and junk ... and the pottential risk is much higher
     
  5. gkweb

    gkweb Expert Firewall Tester

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    That is an interesting news. And the usual question... any estimated date ? :)

    Regards,
    gkweb.
     
  6. Marcos

    Marcos Eset Staff Account

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    I must finish some details, then we can launch it :)
     
  7. mrtwolman

    mrtwolman Eset Staff Account

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    When it will be finished in the usual quality :)
     
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