Nod32 falsely detecting and reported to eset thrice

Discussion in 'ESET NOD32 Antivirus' started by volvic, Aug 31, 2009.

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  1. volvic

    volvic Registered Member

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    but they do not reply and they ignore request.
     
  2. danieln

    danieln Eset Staff

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    More details needed

    Please provide more info about the problem.
     
  3. Marcos

    Marcos Eset Staff Account

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    This is completely wrong. If you submit a false positive by following these instructions they will sure be handled with the highest priority.
     
  4. Fixer

    Fixer Registered Member

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    You were right, this is a false positive. The file is removed from the 4388 definition. Virus researcher who helped me asked me to explain to you how to send files for analysis, but because of ESET have done a very good article on how to do step-by-step, I encourage you to review the article to which Marcos kindly provide.
    How to submit virus or potential false positive samples to ESET's labs

    Good luck! :)
     
  5. volvic

    volvic Registered Member

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    Thank you fixer.

    However, what is the point of having a submit for analysis option within NOD32?
     
  6. volvic

    volvic Registered Member

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    No, it is NOT.

    You takes the money but doesn't do the job.
     
  7. Fixer

    Fixer Registered Member

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    You're welcome! :)

    I ask the same question one of virus researcher of ESET and he told me that the fastest option to check your send files is e-mal (samples @ eset.com).

    Submit for analysis (ThreatSense.NET) is used rather to create statistics for the most frequently detected malware to be drawn up every month. Through it can be sent and files, but are rarely checked.
    http://www.eset.eu/press/threatsense-report-june-2009-conficker-remains-active
     
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