nod32 doesnt let me install a wireless printer

I am trying to install a wireless hp printer and get the messge that the firewall is in the way. the instructions on how to get the personal firewall going are of the smart security that i think i dont own, i have the nod32. disabeling the antivirus doesnt help. could you?

 

If disabling ESET doesn't help, and you have ESET NOD32 which doesn't even include a firewall, then what makes you think it's an eset issue? Have you tried disabling the inbuilt Windows firewall?

It sounds to me like a rogue message. Does the documentation say whch ports it requires?


Jim

 

Does disabling http checking in the main setup make a difference?

 

I'd be very worried if disabling the entire NOD32 product didn't solve it, but disabling just a part of it does.

And may I ask why the standard answer from ESET staff these days seems to be to suggest disabling part of their product? Are you acknowledging known issues Marcos?



Jim

 

Disabling integration of the entire product with the system (ie. to simulate uninstallation of EAV/ESS) would mean:
- disabling automatic real-time protection startup to prevent its driver from loading
- disabling HTTP/POP3 checking to make the traffic not flow via ESET drivers
- disabling Anti-Stealth, Self-defense to prevent their drivers from loading
- disabling integration with email clients to prevent plugins from loading
- switching the firewall integration to "Personal firewall is completely disabled" (in case of ESS) to prevent NDIS/TDI/WFP drivers from loading

Without narrowing it down to the particular module, nobody will ever be able to provide further instructions for troubleshooting issues.

 

Hello relli6,

The following solution checklist may help you:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2217

Thank you,
Richard

 

Slow or no Internet/network/printer connection: Solution checklist sounds about right to me as Richard suggested unless there are issues with the installation and | or OS.

 

Try adding the printer's IP address to the list of addresses excluded from active protection (IDS) in the zone setup.