NOD32 causing Outlook 2003 to crash

Discussion in 'NOD32 version 2 Forum' started by FriedCherry, May 13, 2008.

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  1. FriedCherry

    FriedCherry Registered Member

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    It seems to only be happening on ALL of my Dell Latitude D520's. This is a fresh install of Windows XP Pro x86.

    What happens is when Outlook goes to update the folders or sync it crashes. Poof, just goes away. I uninstall NOD32 and it works fine. That is what leads me to believe that it is a NOD32 issue. There isn't anything else installed.

    Can someone help me out to get this fixed?

    Thanks
    Mark
     
  2. YeOldeStonecat

    YeOldeStonecat Registered Member

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    Have you installed your Office updates? (should be included in Microsoft updates)
     
  3. FriedCherry

    FriedCherry Registered Member

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    Yes, everything is up to date with updates.

    On a test machine, just for the hell of it, I uninstalled 2.7 and installed 3 and no crashes. If that tells you anything.
     
  4. YeOldeStonecat

    YeOldeStonecat Registered Member

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    I wonder if there are any leftover COM+ add-ins from a prior antivirus product?

    Also try deleting the extend.dat file hidden in the users profile.
     
  5. FriedCherry

    FriedCherry Registered Member

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    There was no prior antivirus product. Its a new install of WinXP Pro, office 2k3, all updates done, NOD32 v2.7.

    Outlook crashes when it updates the folders/mailbox from the exchange server.

    Testing v3 just to see if it is all of the products, I uninstalled v2.7 and installed a trial of v3 and all worked fine.
     
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