NOD32 bootable stick with AMD processor

Dear all,

We have NOD32 v4 @ our office computers. And we like to make a bootable USB stick to scan embedded pc's with XP embedded. Some of them have intel processors, some AMD.

The intel processors work fine, i can boot the PC's with the USB stick and i can update the virusdatabase and scan the computer. But when I try to boot a AMD-based computer, during booting I receive a message from Windows Boot Manager with error code 0x000000e 'An error occured when attempting to read the boot configuration data.' (see attached printscreen)

Does anybody know how te solve this problem?

Kind regards,

Dirk van Manen

 

Hello jdvmanen,

Have you tried a different USB flash drive?

Also, have you checked your settings in the BIOS for USB devices? Not all computers are configured to have a USB work as a boot device.

Thank you,
Richard

 

Hello Rmuffler,

Thank you for reply! Yes i've tried 3 different sticks, and they work all at non-amd pc's. This AMD pc can start from a bootable stick created bij imagingtool Acronis. So yes (double checked) the BIOS is correct configured.

Kind regards,

Dirk van Manen

 

For more explanation I specify the problem again.

• With NOD Business 4.2:
• Install Windows AIK
• Created the Rescue CD on USB
• Started computer with USB stick
  • Embedded PC with Intel chipset works
  • Embedded PC with AMD chipset won't work ( AMD Geode LX800)
  • Dell system does'nt work either
  • See picture above in first post.

Kind regards,

Dirk van Manen

 

Hello jdvmanen,

What operating system did you create the USB sticks from, XP, Vista or 7?

Are you able to successfully boot the AMD machines from a Windows boot CD?

Does your USB have an active partition?

Thank you,
Richard

 

...and did you create the bootable stick on an Intel machine or an AMD machine?

I'm thinking HAL etc.



Jim

 

Hi Richard,

I made de stick from an Intel pc with OS XP. The USB stick is formatted by NOD32, so yes, te partition has to be active. I'm sure of that because the Intel pc's can start from it.

You're thinking HAL. I don't understand that

The AMD can start from a CD-Rom drive.

Regards,

Dirk van Manen

 

That's my point. Can you try making another stick, this time on an AMD machine?

HAL - Hardware Abstraction Layer. The crucial bit of Windows which allows stuff to run on different processors.


Jim

 

Hi Jim,

Already tried in the past...

Thank you,

Regards

Dirk van Manen

 

That error seems to me to be related with BIOS and the settings used to boot from. The error you show indicate that AMD machine are trying to load Windows and the machine should load NOD32 rescue before the OS.

 

Hello,

Just to verify, both ESET NOD32 Antivirus and the WAIK are installed on the AMD Geode LX800-based system, and an ESET SysRescue USB flash drive was created using that installation on the system?

Regards,

Aryeh Goretsky