nod32 blocking site I want to get in

Discussion in 'ESET NOD32 Antivirus' started by Larrycleve, Oct 24, 2009.

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  1. Larrycleve

    Larrycleve Registered Member

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    I'm using the site www.arise.com for a work at home job. The problem occurs when I try to use their automated program to check my computer. When the program starts nod32 flags it as a trojan and stops it. The program is legitimate. The url given in the trojan warning box is http://support.arise.com. In the address management section of nod32 under list of excluded addresses and allowed addresses I put "*arise.com*" and "*support.arise.com/*" but I'm still getting the trojan warning. Is there any way to fix this?
     
  2. danieln

    danieln Eset Staff

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    What is the name of the detected trojan and what are the steps to reproduce the problem?
     
  3. Larrycleve

    Larrycleve Registered Member

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    The trojan is vbs/trojandownloader.codin.Atrojan . When I click to start this program on the website nod32 blocks it saying it is this trojan and puts it in quarantine.
     
  4. danieln

    danieln Eset Staff

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    Where can I find the program on the website in order to reproduce the problem and to get the detected file?
     
  5. Larrycleve

    Larrycleve Registered Member

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    You have to log in then go to support on the top, then support desk, automated tasks, then workstation check or VCMS utility. I can send the login info to you if there is a way to do it privately.
     
  6. Larrycleve

    Larrycleve Registered Member

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    I updated to version 4.0.467 but it still blocks the program as a trojan.
     
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