Having used the free trial version for a couple of weeks, last night I paid for a two year licence for one computer. Successful payment was acknowledged by ESET. I was given an order number and told that "Shortly, you will receive an email describing what to do next". At the same time, I received a confirmation email from ESET Sales, thanking me for the order and saying that "This (the order) is now being processed and a licence will be emailed to you within a few minutes". This morning, having received no licence from ESET, I emailed Sales enquiring about the delay. I have still (10 hours later) received no reply from ESET. Any idea what is going on please? I have never come across such a delay with the issue of a licence, from any software vendor.... Your response will be greatly appreciated.