NOD 2.7 Will not scan

With RC1 the on demand scan would work. After downloading 2.7 the scan will hang and not move.

 

I have found out this much. As downloaded it will scan . If NOD32 is set up per Blackspears set up it won't. In fact ,even if I go back in and change the settings back to the downloaded setting it won't scan. I had to start over with a new set up.

 

With Blackspears settings it hangs on C:\$ISR\1\DELL\MEDIAEXE\ As you can see I have a FDISR Snapshot. I can't find what that is. Does anyone know?

 

Hi, WilliamP

I think? it is part of the Dell system restore, [a very big archive zip].

Take Care,
TheQuest

 

I tried Dell support. That was a waste. I got someone that didn't seem to know what an AV was. I did find the DELL MEDIAEXE in the DELL folder on C drive.

 

Try ESET Tech Support Mail support@eset.com or fill in this (Global support)




Let us know how you go

 

As TheQuest has stated this file is part of the Dell Restore System.

I have had many AV's slow up on this file, even KAV with its unpackers. Will NOD 2.7 scan the file eventually?

I remember some of my AV's hanging for ages ( 5-10 minutes) on this one file before they completed their scanning.

This slow down will also be magnified by NOD as it scans in all snapshots. No idea why you are seeing a difference between RC1 and version 2.7.

Blackspear's settings for the on-demand scanner selects all of the archives in the settings. I cannot remember what the default settings are, but maybe the difference is that not all the archive files are selected in the default

Therefore, try to exclude the Dell/MediaExe from the scanner or deselect the archives.

 

The On-Demand scanner , which the OP has issues with , has no option for exclusions

 

I was thinking of version 3!

 

Dell support is non existent. I even called trying to find out about MEDIAEXE and so I have found out nothing.

 

Apparently there is a problem with this file (mcafee having trouble too)
http://forum.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=40767
http://forums.mcafeehelp.com/viewtopic.php?t=52481&sid=d2d03ec85a52891c3d7460e11c117027

Personally I never scan my $ISR folder, only if NOD finds something on my primary snapshot.

 

More info on the Dell Media Experience here.

I transferred this file to an external drive several months ago with no apparent adverse effects.

 

Hmm... From what I've read so far, it's just a very large zip file.
AV programs may seem to stall, but they are actually scanning the archive.

I suggest you try again, and this time wait a little longer before aborting the scan.
Some folks scanned it on 10 minutes (times may vary all depending on your hardware of course).

 

Well it will scan. It took 1 hour and 30 minutes. So there really isn't a problem. I have a lot to scan. NOD rocks.

 

Thanks for letting us know !