No, Your Acorns Account Wasn’t Hacked — That Email Was a Mistake

guest · Aug 21, 2021

No, Your Acorns Account Wasn’t Hacked — That Email Was a Mistake
August 21, 2021
https://www.gizmodo.com.au/2021/08/no-your-acorns-account-wasnt-hacked-that-email-was-a-mistake/

Have no fear, Acorns users. Your accounts have not been hacked. Probably.

On Friday, droves of users of the investment app received weird emails telling them that they had been locked out of their accounts due to “unusual activity.” However, the company says those messages were sent by mistake.
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The mayhem began sometime around 6 p.m. EST, when users began receiving erroneous messages that said the following:

We hope you’re safe and doing well. We recently discovered unusual activity with your Acorns account.
For your security, we have we have temporarily locked your account to prevent potential fraud.
The emails subsequently provided a phone number that it said users could call to unlock their account. People throughout the twittersphere began complaining about the issue, concerned that the company had been hacked.
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However, spamming everybody wasn’t the company’s only problem on Friday. People appear to be having legitimate trouble logging into their accounts. Around the same time that the “unusual activity” emails went out, Downdetector reported that the Acorns platform was having trouble.

We reached out to Acorns, to try to get more details about the episode but we haven’t heard back yet. We will update this post when they respond.
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No, Your Acorns Account Wasn’t Hacked — That Email Was a Mistake

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