no way to uninstall!

Discussion in 'ewido anti-spyware forum' started by corystes, Jul 5, 2006.

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  1. corystes

    corystes Registered Member

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    Want to uninstall Ewido security suite.
    It's not recorded in 'add/remove programs'. There is no 'uninstall.exe' - in fact there is no 'install' folder.
    I try to email ewido, click submit and nothing happens.
    I only want rid of the trial/free copy I tried.
    Any ideas?
    Running XP, ISP is Tiscali. Using Norton internet security 2006.
     
  2. stapp

    stapp Global Moderator

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    Hello corystes,
    Just checking the obvious first, have you gone to my computer - c/drive - program files - ewido and then opened the folder to see if uninstall.exe is there?
     
  3. Get Your geek On!

    Get Your geek On! Registered Member

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    Why do you want to uninstall it? The new version was just released & it's terrific!
    System mechanic from http://www.iolo.com has a lot of good tools, including a software uninstaller.
     
  4. Frank the Perv

    Frank the Perv Banned

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    I had the same or a very similar issue.

    Although it seems backward and unnecessarily redundant, if you follow the directions outlined by “HelpFromFrance” in this thread

    https://www.wilderssecurity.com/showthread.php?t=137242

    ..it will work.

    Basically, you need to reinstall a new 3.5 over itself, and the newer version has an uninstaller.... you can find versions of 3.5 at filehippo.... or at least you could a week ago.


    Be Careful out there.

    -ftp
     
  5. Cochise

    Cochise A missed friend

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    Just go into 'Safe Mode'.......My Computer....C/Drive.....Programmes.....Highlight Ewido File and click delete and it's gone....


    Cochise.
     
  6. chew

    chew Registered Member

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    I tried Safe Mode delete but it would not let me ...

    There are 3 files that would not let me do so.

    1) Context.dll

    2) Lang.dll

    3) Shellhook.dll

    Any ideas?

    Chew

    Update: after near 3 hours installing and uninstalling, rebooting etc, I finally managed to get rid of Ewido 3.5 ... I used the method as suggested by "HelpFromFrance" ... but it took many times and I nearly gave up on Ewido. But it is now fine with Version 4 installed but it started to give me problem too as I cannot Update Manually. Initially I could but now it wouldn't let me. Wonder if it was utilizing the version 3.5 engine to update ... hmmm ... I got the Free Version by the way.
     
    Last edited: Jul 6, 2006
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