Out of desperation I am posting here because I am unable to communicate with anyone at Acronis Support. Unless one "Registers" first, a User can't send Acronis support emails nor post to their site forums. Since Friday 9/29 I have "registered" 4 times and received 4 on-screen confirmations but no email confirmations. After googling a direct email address to Support on the web, I'm just getting automated messages that someone will get back to me. But When? I'm wanting to place a problem report about how True-Image 9 (retail copy) has ERASED the Source drive's MBR record, several sectors of Track0, and partition tables on two separate XP Pro systems in quick succession. This happened when I used the HDD Cloning function to copy to brand new, unpartitioned external HDDs. On a third attempt, the Cloning function didn't corrupt the source drive's Track0; I suspect it was because I cloned to an external HDD which had been previously partitioned. I suspect that the True-Image Cloning function may be going back to the Source drive AFTER cloning to "Reset the Active Partition" to "inactive" while it leaves the Destination drive set with an "active" partition. However, unless I can overcome the short-sighted Acronis website "registration" failures I've got no way of posting this problem to them except through this public forum!